Commercial Operations

Drive synergies and maximize returns by using data, technology, and best practices to increase the efficiency of your business.

Lean Six Sigma Black Belt for Home Health Care Provider
3 Month Engagement

Need:
A growing home health care company needed an expert to refine and document the patient visit process.

Outcome:
The expert used six sigma tools to evaluate current process flow, diagnosed operational issues, and designed future value streams alongside an implementation plan.
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Roy S.
Roy, a Lean Six Sigma Master Black Belt, has 15+ years of process improvement and project management experience.
Call Center Expert for Network Marketing Company
3 Week Engagement

Need:
A network marketing company needed an expert to analyze their call center operations ahead of planned growth.

Outcome:
The expert interviewed team leaders and representatives, analyzed call center practices and training methods, and designed a call center roadmap with prioritized initiatives.
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Bob C.
Bob, operating partner at a growth services firm, has 30+ years of transformation and CX experience at firms including PwC and Deloitte.
Sales Process and CRM Rebuild for PE-Backed Company
3 Month Engagement

Need:
A PE-backed company needed an expert to support a rebuild of existing CRM and sales processes.

Outcome:
The expert assessed current processes, and built and configured a new Hubspot CRM with automated sales processes based on feedback.
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Owen L.
Owen, an independent strategy consultant focused on B2B marketing execution, has extensive experience working with portfolio companies on their tool stack.
Complex Project? Or just need a little help?
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Commercial Operations Expert Spotlight

Alan E.

Bain-trained consultant with a B2B focus

DC J.

McKinsey Consultant-Stanford Engineer-GSB Innovation fellow

Susan C.

Working with People to improve Performance & Profits

James S.

Helping Industrial Businesses accelerate growth

Jennifer (.

Commercial Operations Program Manager

Operations & Process Improvement Expert Services

Jumpstart your project with a pre-defined service, designed and delivered by Expert Consultants.
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